Privacy Policy

Last updated: 29 Dec 2024
 

Introduction

1.1 Abode ("we", "us", or "our") is committed to protecting your personal information and respecting your privacy.

1.2 Please note that 'Abode' is an independent company and is not affiliated with, associated with, or connected in any way to 'Abode Villas Limited'.

1.3 This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, abodevillas.com ("Website"), and when you use our services.

1.4 By accessing or using our Website and services, you agree to the collection and use of your information in accordance with this Privacy Policy.
 

Information We Collect

2.1 We may collect various types of personal information, including:

• Identity Data: first name, last name, username or similar identifier, date of birth, and gender.
• Contact Data: billing address, delivery address, email address, and telephone numbers.
• Financial Data: payment card details and bank account information.
• Transaction Data: details about payments to and from you and other details of services you have purchased from us.
• Technical Data: internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
• Profile Data: your username and password, bookings made by you, your interests, preferences, feedback, and survey responses.
• Usage Data: information about how you use our Website and services.
• Marketing and Communications Data: your preferences in receiving marketing from us and our third parties and your communication preferences.

2.2 We collect your personal information when you:

• Make a booking or enquiry.
• Create an account on our Website.
• Subscribe to our newsletter.
• Participate in surveys or promotional activities.
• Use our services or interact with our Website.

How We Use Your Information

3.1 We use your personal information to:

• Provide and manage your bookings and our services.
• Process payments and refunds.
• Send you service-related communications.
• Respond to your enquiries and provide customer support.
• Improve our Website, services, and user experience.
• Send you marketing communications if you have opted in to receive them.
• Comply with legal obligations and regulatory requirements.

Disclosure of Your Information

4.1 We may share your personal information with:

• Service providers and partners who assist in delivering our services, such as property management companies, payment processors, and IT service providers.
• Professional advisers, including lawyers, bankers, auditors, and insurers.
• Regulatory authorities, law enforcement agencies, or governmental bodies when required by law.
• Third parties in connection with any merger, sale of company assets, or acquisition of all or a portion of our business.

4.2 We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

4.3 We will not share your personal information with any entity associated with 'Abode Villas Limited' or its operations.
 

International Data Transfers

5.1 Your personal information may be transferred to and stored in countries outside of your jurisdiction, which may have different data protection laws.

5.2 We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
 

Security of Your Information

6.1 We implement appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

6.2 We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
 

Data Retention

7.1 We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

7.2 To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, and the potential risk of harm from unauthorized use or disclosure.
 

Your Rights

8.1 You have the right to:

• Access your personal data and request a copy.
• Request correction of any incomplete or inaccurate data we hold about you.
• Request erasure of your personal data when there is no good reason for us to continue processing it.
• Object to the processing of your personal data where we are relying on legitimate interests.
• Request restriction of processing your personal data.
• Request the transfer of your personal data to you or a third party.
• Withdraw consent at any time where we are relying on consent to process your personal data.

8.2 To exercise any of these rights, please contact us at support@abodevillas.com.
 

Cookies and Tracking Technologies

9.1 We use cookies and similar tracking technologies to collect information about your browsing activities on our Website. For more details, please refer to our Cookie Policy.

9.2 You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.
 

Marketing Communications

10.1 We may use your personal data to send you updates and promotional offers if you have opted in to receive such communications.

10.2 You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in any marketing email or by contacting us.
 

Third-Party Links

11.1 Our Website may contain links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you.

11.2 We do not control these third-party websites and are not responsible for their privacy statements.
 

Changes to This Privacy Policy

12.1 We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

12.2 We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date above.
 

Contact Us

13.1 If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@abodevillas.com.

13.2 Please note that support@abodevillas.com is currently used for correspondence due to domain ownership and is not associated with 'Abode Villas Limited.'

Governing Law

14.1 This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which Abode operates.

Your Consent

15.1 By using our Website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.